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Privacy and Cookies

Privacy

Effective Date: 14th Nov 2021

Privacy Policy

We are Burley Law Limited, authorised and regulated by the Solicitors Regulation Authority number 617865. 

This privacy policy sets out how Burley Law uses and protects personal information (other than employee information which is covered by a separate internal policy).  We are committed to ensuring that privacy is protected.  We will only use personal data in accordance with this privacy policy and as permitted or required by law.

We will review this policy.  Any updated versions will be published on our website or otherwise notified to you.  Please check this page from time to time to ensure that you are happy with any changes.

 

What we collect

We may collect the following personal data:

  1. Clients (and our key contacts) – name and contact details, banking & billing information, detail of the case(s), credit checking
  2. Suppliers – name and contact details, details around the supply of services by suppliers, banking & billing information, credit checking
  3. Marketing contacts – contact details, details concerning marketing queries
  4. Job applicants – name, contact details, information relating to an application, CV information, references we receive
  5. Information we obtain in the course of providing services
  6. Data gathered from visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise
  7. Personal information provided to us by third parties
  8. Personal information available on public sources – such as government intellectual property registers or company registers

 

Justification for processing personal data

We process your personal information where:

  1. you have given consent
  2. we need to do so in connection with our contract with our client (mainly for the provision of services)
  3. the law requires or allows us to do so
  4. it is for our legitimate interests where there is not an adverse impact on your privacy

 

Use of personal data

We will use personal data in general terms to provide legal services, manage our relationships with clients and suppliers, for administration purposes and to improve the services we offer.

In addition, we may process personal data:

  1. to identify clients and their owners or directors
  2. to identify fraud or suspicious activity or anti-money laundering purposes
  3. to cross-check against sanctions lists
  4. for credit checking
  5. for understanding your needs and providing you with a better service
  6. for providing you with news, information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
  7. for carrying out our obligations, including without limitation account management, customer care, processing your applications and monitoring and maintaining the quality and security of our network and services
  8. for legal or regulatory purposes
  9. for any purpose consented to by you

We will only contact you by electronic means (e-mail) with news related to legal industry or technology or information about our products, services, events and jobs.

We may share personal data with others under certain circumstances. 

Examples may include:

  1. to attorneys, law firms, intellectual property search agencies, translators, counsel and other third party providers (which may be based overseas) associated with instructing them to provide services or requesting a cost estimate
  1. to intellectual property registries (in respect of inventors, designers, owners or others claiming rights relating to intellectual property)
  1. our use of third party service providers
  1. in connection with any merger, company asset sale, financing, or acquisition of all or a portion of our business to another company (in which case we may notify you)
  1. to the extent that we are required to do so by law, the courts, our regulator the SRA, the Legal Ombudsman, or our insurers
  1. in connection with any legal proceedings or prospective legal proceedings and
  1. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

How long we keep information

We only keep personal data where the law allows and no longer than necessary. 

Relevant factors are:

  1. Whether it is still required for the purpose for which it was collected
  1. Guidance and requirements from the SRA
  1. Any claims or litigation
  1. Requirements of our insurers
  1. The nature of the personal data and whether special data is included
  1. Any legal obligations we may have to retain it

 

Security

 We are committed to ensuring that your information is secure.  We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. 

Cookies  

A cookie is a small file which asks permission to be placed on your computer’s hard drive or other device used to access our site.  Once you agree, the file is added.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.  We may retain information derived from cookies following the date on which the information was created.  Our web site may use session cookies to allow you to carry information across pages of our site and avoid having to re-enter information.  We may also use technology to track the patterns of behaviour of visitors to our site.  You have the ability to accept or decline cookies by modifying the settings in your browser. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.  Please be aware, you may not be able to use all the interactive features of our site if cookies are disabled.  To find out how to enable/disable cookies see http://www.allaboutcookies.org.

Below we explain the cookies we use and why.

– Google Analytics: to gain insight into our website use

Links to other websites

Our website may contain links to other websites of interest.  However, once you have used these links (including widgets) to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.

Security of your personal data

 You may instruct us not to process your personal data for marketing purposes by email at any time.  In practice, we will always provide you with an opportunity to opt-out of the use of your personal data for marketing purposes by email, although you will continue to receive information messages on the services.

Be aware that the transmission of information via the internet is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk.  Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 Your rights

Under the Data Protection Act 2018 (UK GDPR) your rights include the following (subject to certain restrictions as permitted by law):

  1. The right to be informed (including the right to request a copy) of any information we hold concerning you in a clear electronic format (except where disclosing such information would disclose information about another person or certain exceptions apply).
  1. The right of access.
  1. The right to rectification.
  1. The right to erasure.
  1. The right to restrict processing.
  1. The right to data portability.
  1. The right to object.
  1. The right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO (ico.org.uk) if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the UK GDPR.  If you would like a copy of the information held on you or you wish to exercise any other rights, please write to des@burleylaw.co.uk or Burley Law Limited, Unit 740, JQ Modern, 120 Vyse Street, Birmingham, B18 6NF.

Where you may wish that we delete personal information about you, please be aware that we may need to retain certain information for justifiable legal or record keeping purposes and/or for ongoing business matters.

Updating information

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.  As appropriate, we will promptly correct any information found to be incorrect.

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Money Matters

In this episode of The Healthy Workplaces podcast, Liz Burley chats with Tina Steele from Steele Aspire Financial Management regarding the importance of financial wellbeing and education in the workplace. Tina explores the fear many people have around finances, why understanding money is so crucial and how having a plan, no matter when you start, can make a real difference.

Energy & Wellbeing

In this episode of The Healthy Workplaces series, Liz Burley chats with Trina Kavanagh-Thomas, an Energy and Wellbeing Mentor, about the ultimate power of self-awareness and mental health. Trina sheds light on what ‘hidden stress’ really means, how decision making can create unseen stress, and how to find inner peace when dealing with imposter syndrome and self sabotage. This conversation is packed with valuable insights to help you improve your mental wellbeing and understand the importance of self-awareness in the workplace.

Cognitive Power

Liz Burley welcomes Lindsey Byrne, a Cognitive Health Coach, to The Healthy Workplaces podcast to discuss brain health in the workplace. Lindsey shares how ageing, lifestyle factors, and stress can affect focus and productivity, and why a healthy brain leads to motivated collaborative workplaces. Discover practical tips for improving brain health, including how diet, sleep, exercise, and a sense of purpose can enhance memory, prevent brain fog, and support long-term wellbeing.

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Domain disputes

Domain disputes can be a significant hurdle for businesses operating in the online space, where your domain name is as crucial as your brand identity. Resolving these disputes efficiently and effectively is vital to protect your brand and maintain your online presence. At Burley Law, we offer expert assistance to help you resolve domain disputes, safeguarding your digital assets and ensuring your business continues to thrive online without interruption.

Assistance with Domain Disputes:

Resolving Disputes Quickly: Time is of the essence when it comes to domain disputes. We work diligently to resolve issues swiftly, minimising any potential impact on your business operations and online reputation.

Protecting Your Brand: Your domain name is a key part of your brand’s online identity. We help you protect this crucial asset, whether it involves challenging cybersquatters, negotiating with current domain holders, or navigating through formal dispute resolution processes.

Expert Representation: Should your domain dispute escalate, our team is ready to represent your interests in any formal proceedings, such as those under the Uniform Domain-Name Dispute-Resolution Policy (UDRP) or through court action if necessary.

Advising on Strategy: Beyond immediate dispute resolution, we also offer strategic advice to prevent future issues. This includes guidance on trademark registration and domain name management strategies that can help secure your online brand identity against potential threats.

Why Work with Burley Law on Domain Disputes?

  • Specialised Knowledge: With a solid understanding of internet law and domain dispute procedures, our team is well-equipped to handle your case, no matter how complex.
  • Proactive Approach: We don’t just react to disputes; we help you put measures in place to prevent them, safeguarding your online assets for the future.
  • Clear Communication: We keep you informed at every step, explaining your options and the process in straightforward terms, so you can make informed decisions about your domain dispute.

Secure Your Online Identity with Confidence

Domain disputes need not derail your online business operations or damage your brand. With Burley Law’s support, you can navigate these challenges confidently, ensuring your domain—and your business—remains securely in your hands. Reach out to us to learn how we can assist you in resolving domain disputes and protecting your online identity.

E-commerce

Run Your Online Store with Confidence

E-commerce has opened up a world of opportunities for businesses to reach new markets and customers. Yet, with these opportunities come responsibilities, especially in terms of legal compliance and customer trust. At Burley Law, we’re committed to helping you run your online shop in a way that’s both successful and straightforward, ensuring your operations are up to scratch with the latest regulations and best practices.

Expert E-commerce Guidance:

Legal Compliance: It’s vital to ensure your e-commerce activities align with current laws, from consumer rights to digital privacy. We demystify these regulations for you, offering clear advice on how to keep your online business compliant and your customers satisfied.

Terms and Conditions: Your website’s terms and conditions are your contract with your customers. We help you draft these to be clear, fair, and protective of both parties, covering aspects like returns, deliveries, and payments in language everyone can understand.

Data Protection: Handling customer data responsibly is at the heart of building trust. We guide you through establishing robust data protection practices, ensuring your customers’ information is safe and their privacy respected.

Dispute Resolution: Should disputes or complaints arise, having a clear process in place is key to resolving them efficiently and maintaining customer trust. We advise on setting up fair, straightforward dispute resolution mechanisms.

Why Choose Burley Law for Your E-commerce Business?

  • Focused Expertise: Our deep knowledge of e-commerce law means we can provide you with advice that’s not only accurate but also practical, tailored to the unique needs of online retail.
  • Straightforward Advice: We believe in keeping things simple. Our guidance is given in plain English, helping you understand your obligations and how to meet them without getting bogged down in legal jargon.
  • Proactive Support: We’re not just here to solve problems; we’re here to help you prevent them. By staying ahead of changes in e-commerce law and consumer trends, we ensure your business remains competitive and compliant.

E-commerce doesn’t have to be complicated. With Burley Law’s support, you can master the essentials of running an online shop with ease, focusing on growing your business and serving your customers. Get in touch with us to discover how we can help your e-commerce business thrive in a safe, legal, and customer-friendly way.

Data sharing

Sharing data is a fundamental part of modern business operations, offering opportunities for growth and innovation. However, it’s crucial to manage this process carefully to protect privacy and comply with laws. At Burley Law, we’re here to help you share data responsibly, ensuring your practices are both legally sound and respectful of individual rights.

Guidance on Data Sharing:

Clarifying Legal Obligations: We start by making sure you understand the laws and regulations that apply to sharing data in your sector. This includes GDPR in the UK and any other relevant international regulations that might affect your business.

Creating Clear Data Sharing Agreements: It’s important that any agreement is straightforward, outlining exactly how gatherer user information will be used, stored, and protected. We’ll work with you to draft agreements that are clear to all parties involved, offering peace of mind and legal protection.

Protecting Privacy: Respecting the privacy of the individuals whose information you’re handling is paramount. We guide you on best practices for data anonymisation and securing consent, ensuring you uphold high privacy standards.

Risk Management: Sharing does come with risks, such as potential data breaches or misuse. We help you put in place measures to reduce these risks, ensuring that data sharing adds value to your business without exposing it to unnecessary vulnerabilities.

Why Work with Burley Law on Data Sharing?

  • Expert Knowledge: Our team is well-versed in the complexities of data protection law, offering you expertise that’s both deep and broad.
  • Bespoke Advice: We understand that each business’s data sharing needs are unique. Our advice is tailored to your specific circumstances, goals, and the nature of the data you’re sharing.
  • Commitment to Privacy: We believe in the importance of privacy and work diligently to ensure your data sharing practices respect individual rights.

Share Data with Confidence

With the right approach, sharing data can be a powerful tool for your business. Let Burley Law guide you in setting up responsible, compliant practices that support your business goals while protecting privacy.

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